Active Directory Entegration Problems & How To Solve

I – My Active Directory Users Doesnt Appear:

II – I Have Joined The Qnap To The Domain Successfully, But Why Not All The Domain Users Are Visible İn The Domain Users Window İn The Qnap Interface?

III – I cant See my Domain Users under “Users” Section:

IV – I Can not Login With AD Users

V – I Can not Login With my Local Qnap Users?

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 I – My Active Directory Users Doesnt Appear:

This setting in the group policy:

Computer Configuration/Windows Settings/Security Settings/Local Policies/Security Options

-          Domain controller: LDAP server signing requirements

Must be set to: None

(thank to Fred From Qnap Support Taiwan)

How to configure the directory to require LDAP server signing

Using Group Policy

How to set the server LDAP signing requirement
  1. Click Start, click Run, type mmc.exe, and then click OK.
  2. On the File menu, click Add/Remove Snap-in.
  3. In the Add or Remove Snap-ins dialog box, click Group Policy Management Editor, and then click Add.
  4. In the Select Group Policy Object dialog box, click Browse.
  5. In the Browse for a Group Policy Object dialog box, click Default Domain Policy under the Domains, OUs and linked Group Policy Objects area, and then click OK.
  6. Click Finish.
  7. Click OK.
  8. Expand Default Domain Controller Policy, expand Computer Configuration, expand Policies, expand Windows Settings, expand Security Settings, expand Local Policies, and then click Security Options.
  9. Right-click Domain controller: LDAP server signing requirements, and then click Properties.
  10. In the Domain controller: LDAP server signing requirements Properties dialog box, enable Define this policy setting, click to select Require signing in the Define this policy setting drop-down list, and then click OK.
  11. In the Confirm Setting Change dialog box, click Yes.
How to set the client LDAP signing requirement through local computer policy
  1. Click Start, click Run, type mmc.exe, and then click OK.
  2. On the File menu, click Add/Remove Snap-in.
  3. In the Add or Remove Snap-ins dialog box, click Group Policy Object Editor, and then click Add.
  4. Click Finish.
  5. Click OK.
  6. Expand Local Computer Policy, expand Computer Configuration, expand Policies, expand Windows Settings, expand Security Settings, expand Local Policies, and then click Security Options.
  7. Right-click Network security: LDAP client signing requirements, and then click Properties.
  8. In the Network security: LDAP client signing requirements Properties dialog box, click to select Require signing in the drop-down list, and then click OK.
  9. In the Confirm Setting Change dialog box, click Yes.
How to set the client LDAP signing requirement through a domain Group Policy Object
  1. Click Start, click Run, type mmc.exe, and then click OK.
  2. On the File menu, click Add/Remove Snap-in.
  3. In the Add or Remove Snap-ins dialog box, click Group Policy Object Editor, and then click Add.
  4. Click Browse, and then select Default Domain Policy (or the Group Policy Object for which you want to enable client LDAP signing).
  5. Click OK.
  6. Click Finish.
  7. Click Close.
  8. Click OK.
  9. Expand Default Domain Policy, expand Computer Configuration, expand Windows Settings, expand Security Settings, expand Local Policies, and then click Security Options.
  10. In the Network security: LDAP client signing requirements Properties dialog box, click to select Require signing in the drop-down list, and then click OK.
  11. In the Confirm Setting Change dialog box, click Yes.

(From : http://support.microsoft.com/kb/935834/en)

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II – I Have Joined The Qnap To The Domain Successfully, But Why Not All The Domain Users Are Visible İn The Domain Users Window İn The Qnap Interface?

1 – On the NAS web gui, go on “Network Services/Microsoft Networking”. Check if “file service for Microsoft networking” is enabled and check in advanced options if trusted domains are enabled.

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2 – Sometimes this canbe a firmware issue.. so please try to downgrade to previous firmware version and test if the user list can be seen. (download previos firmware from qnap.com, and use Qfinder -> tools -> firmware update)

for more info: http://qnapsupport.net/qnap-uygulamalari/qnap-firmware-yazilim-guncellemesi-nasil-yapilir/?lang=en

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3 – Try to reinstall smb services; 

Download putty and login your NAS as admin, andy type;

/etc/init.d/samba4.sh reinstall_samba keep

or

/etc/init.d/smb.sh reinstall_samba keep

qnap smb resintall command (2).

to solve problem..

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4 – If its still not solved, you can try full system reset with pressing reset button around 15 seconds;

qnapreset2 Reset_button

For more info: http://qnapsupport.net/teknik-destek/admin-kullanici-adimi-ve-sifremi-unuttum/qnapin-arkasindaki-reset-tusu-ne-ise-yarar/?lang=en

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III – I cant See my Domain Users under “Users” Section:

Just choose “Domain Users” at the top of the menu:

III – I Can not Login With AD Users

Try to login like this:

campany\user or campany+user

Example :

Cisco\Bugra

or

Cisco+Bugra

IV – I Can not Login With my Local Qnap Users?

Try to login like this:

qnapname\user

or qnapname+user

Example :

MyQnap\Bugra

or

MyQnap+Bugra

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