How To Create Users, Import/Export, and Manage

The NAS has created the following users by default:

admin

The administrator “admin” has full access to system administration and all network shares. It cannot be deleted.

guest

This is a built-in user and will not be displayed on the “User Management” page. A guest does not belong to any user group. The login password is “guest”.

anonymous

This is a built-in user and will not be shown on the “User Management” page. When you connect to the server by FTP, you can use this name to login.

The number of users you can create on the NAS varies according to the NAS models. If your NAS models are not listed, please visit http://www.qnap.com for details.

Maximum number of users

NAS models

1,024

TS-110, TS-210

2,048

TS-112, TS-119, TS-119P+, TS-212, TS-219P+, TS-410, TS-239 Pro II+, TS-259 Pro+

4,096

TS-412, TS-419P+, TS-410U, TS-419U, TS-412U, TS-419U+, SS-439 Pro, SS-839 Pro, TS-439 Pro II+, TS-459U-RP/SP, TS-459U-RP+/SP+, TS-459 Pro+, TS-459 Pro II, TS-559 Pro+, TS-559 Pro II, TS-659 Pro+, TS-659 Pro II, TS-859 Pro+, TS-859U-RP, TS-859U-RP+, TS-809 Pro, TS-809U-RP, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-EC879U-RP, TS-1279U-RP, TS-EC1279U-RP

The following information is required to create a new user:

User name

The user name must not exceed 32 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean. The invalid characters are listed below:

” / \ [ ] : ; | = , + * ? < > ` ‘

Password

The password is case-sensitive and supports maximum 16 characters. It is recommended to use a password of at least 6 characters.

Create a User

To create a user on the NAS, click “Create a User”.

Follow the instructions of the wizard to complete the details.

Create Multiple Users

1. To create multiple users on the NAS, click “Create Multiple Users”.

2. Click “Next”.

3. Enter the name prefix, e.g. test. Enter the start number for the user name, e.g. 0001 and the number of users to be created, e.g. 10. The NAS creates ten users named test0001, test0002, test0003…test0010. The password entered here is the same for all the new users.

4. Select to create a private network share for each user or not. The network share will be named after the user name. If a network share of the same name has already existed, the NAS will not create the folder.

5. Specify the folder settings.

6. You can view the new users created in the last step. Click “Finish” to exit the wizard.

7. Check that the users have been created.

8. Check that the network shares have been created for the users.

Import/Export Users

You can import users to or export users from the NAS with this function.

Note: The password rules (if applicable) will not be applied when importing the users.

Export users

Follow the steps below to export users from the NAS:

1. Click “Import/Export Users”.

2. Select the option “Export user and user group settings”.
3. Click “Next” to download and save the account setting file (*.bin). The file can be imported to another NAS for account setup.

Note that the quota settings can be exported only when the quota function is enabled in “Access Right Management” > “Quota”.

Import users

Before you import users to the NAS, make sure you have backed up the original users settings by exporting the users. Follow the steps below to import users to the NAS:

1. Click “Import/Export Users”.

2. Select “Import user and user group settings”. Select the option “Overwrite duplicate users” to overwrite existing users on the NAS.

3. Click “Browse” and select the file (*.txt, *.csv, *.bin) which contains the users information. Click “Next” to import the users.
4. A list of imported users will be displayed. Any users with abnormal status, highlighted in red, will be skipped. Note that this step will not be shown if you import users by a BIN file.

5. Click “Next” to create the user accounts.
6. Click “Finish” after the users have been created.

7. The imported user accounts will be shown.

The NAS supports importing user accounts from TXT, CSV or BIN files. To create a list of user accounts with these file types, follow the steps below.

TXT

1. Open a new file with a text editor.
2. Enter a user’s information in the following order and separate them by “,”: Username, Password, Quota (MB), Group Name
3. Go to the next line and repeat the previous step to create another user account. Each line indicates one user’s information.
4. Save the file in UTF-8 encoding if it contains double-byte characters.

An example is shown as below. Note that if the quota is left empty, the user will have no limit in using the disk space of the NAS.

CSV (Excel)

1. Open a new file with Excel.
2. Enter a user’s information in the same row in the following order:

Column A: Username

Column B: Password

Column C: Quota(MB)

Column D: Group name

3. Go to the next row and repeat the previous step to create another user account. Each row indicates one user’s information. Save the file in CSV format.
4. Open the CSV file with Notepad and save it in UTF-8 encoding if it contains double-byte characters.

An example is shown as below:

BIN (Exported from the NAS)

The BIN file is exported from a QNAP NAS. It contains information including user name, password, quota, and user group. The quota setting can be exported only when the quota function is enabled in “Access Right Management” > “Quota”.

Home Folders

Enable Home Folders to create a personal folder to each local and domain user on the NAS. Users can access their folders “home” via Microsoft networking, FTP, AFP, and Web File Manager. All the home folders are located in the network share “Homes”, which can only be accessed by “admin” by default.

To use this feature, click “Home Folders”.

Select “Enable home folder for all users” and the disk volume where the home folders will be created in. Click “Finish”.

 Us

A user group is a collection of users with the same access right to the files or folders. The NAS has created the following user groups by default:

administrators
All the members in this group have the administration right of the NAS. This group cannot be deleted.
everyone
All the registered users belong to everyone group. This group cannot be deleted.

The number of user groups you can create on the NAS varies according to the NAS models. If your NAS models are not listed, please visit http://www.qnap.com for details.

Maximum number of user groups

NAS models

128

TS-110, TS-210

256

TS-112, TS-119, TS-119P+, TS-212, TS-219P+, TS-410, TS-239 Pro II+, TS-259 Pro+

512

TS-412, TS-419P+, TS-410U, TS-419U, TS-412U, TS-419U+, SS-439 Pro, SS-839 Pro, TS-439 Pro II+, TS-459U-RP/SP, TS-459U-RP+/SP+, TS-459 Pro+, TS-459 Pro II, TS-559 Pro+, TS-559 Pro II, TS-659 Pro+, TS-659 Pro II, TS-859 Pro+, TS-859U-RP, TS-859U-RP+, TS-809 Pro, TS-809U-RP, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-EC879U-RP, TS-1279U-RP, TS-EC1279U-RP

A group name must not exceed 256 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean, except the following ones:

” / \ [ ] : ; | = , + * ? < > ` ‘

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