I have connected the NAS and my PC to the same subnet. However, QNAP Finder cannot find my NAS.
Posted by Daniel Orme on 03 January 2012 03:08 PM
|Make sure your NAS and the PC are connected to the network correctly.
If you are using Windows XP SP1, please do the following:
If you are using Windows XP SP2, click “Unblock” when the Windows Firewall dialog appears to run the Finder.
Windows 7 users can click “Allow access” to unblock the Finder from Windows Firewall.
If the problem persists, check if other anti-virus programs or firewalls are running; disable them and run the Finder again.
If you still cannot access your NAS by the Finder or by entering the NAS IP in the web browser directly, please do the following:
If you still cannot access the NAS after Step 3, please do the following:
I take this document from Qnap helpdesk, It continues with “send it to technical departmant”, but you can solve it by yourself, so please keep on reading my fixed document;
You will hear a beep after pressing the power button, followed by 2 beeps 2 minutes later.
If you cannot hear first beep, Please contact your local reseller or distributor for repair or replacement service. Device Mainboard or Flash maybe damaged.
If you cannot Hear the two beeps, the NAS Firmware is Damaged. To fix this problem, please follow “Qnap firmware Recovery / Reflash” Documents.
If you can Hear Two Beeps, Please follow my other documents.
If you couldnt solve problem by yourself, Please contact your local reseller or distributor for repair or replacement service
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Disclaimer:Qnapsupport.net is Personal Website established to help both endusers and Qnap technical staff. Documents are based on the information provided to us and my personal experience. Me or QNAP Systems Inc. does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back up your data. For professional support, please request help from Qnap offical technical team; https://helpdesk.qnap.com/index.php?/Tickets/Submit
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