ARM Based (Ts- x10/x12/x19 Serisi) İçin Firmware Reflash
Desteklenen Modeller : QNAP TS-110, TS-112, TS-119, TS-210, TS-212, TS-219, TS-219P, TS-410, TS-410U, TS-412, TS-412U, TS-419P, TS-419U, TS-419U+, TS-119P+, TS-219P+, TS-419P+ Turbo NAS
Hangi Durumlarda Firmware Recovery kullanılmalı;
Firmware güncellemesi sırasında cihaz kapandığında (elektrik kesintisi veya ani kapatmalar) başarısız olan güncellemeler sonucu oluşan, cihazın HDD’ler olmadan açıldıktan sonra ilk bip sesinden sonra ikinci bip sesi gelmemesi ve ekranda “booting” yazısı ile takılı kalması durumlarında uygulanır.
Bu adımları uygulamadan önce lütfen aşağıdaki adımları deneyin;
- NAS cihazını kapatın.
- Bütün HDD’leri çıkartın
- Nas cihazını tekrar açın
- Yaklaşık 10 saniye sonra kısa bir bip sesi duyuyor olmanız gerekiyor. (eğer bu bip sesini duymazsanız konu hakkında ürünü temin ettiğiniz yer ile irtibata geçin)
- Kısa bip sesinden sonra 3-4 dakika içerisinde uzun bir bip sesi gelmiyorsa, aşağıdaki adımları uygulayın:
D (II) BOZULAN NAS FİRMWARE’İNİN TEKRAR DÜZELTİLMESİ:
NAS Firmware düzenlemesi için aşağıdaki adımları uygulayın.
1. Aşağıdaki imaj dosyalarından ürününüze uygun olanı indirin:
a. TS-110, TS-119, TS-210, TS-219, TS-219P
b. 1-bay, 2-bay, or 4-bay NAS models
c. TS-x119P+, TS-219P+, or TS-419P+
http://us1.qnap.com/Storage/tsd/live-cd-2010-10-08.(TS-x19P+_Recovery).iso
d. TS-112/212/412/412U/419U/419U+
http://us1.qnap.com/Storage/tsd/live-cd-2011-03-02(TS-x12_412U_419U_419U+).iso
e. TS-119P II/219P II/419P II
http://us1.qnap.com/Storage/tsd/live_cd/live-cd-20110830_TS-x19P+_TS-x19P2.iso
Not: 1 ve 2 disk yuvasına sahip modellerde öncelikle (a) maddesinde yeralan imaj dosyasını indirin (TS-110/210/119/219/219P). Eğer (a) maddesindeki imajı kullandığınızda Flash yüklemesinde başarısız olursanız, (b) maddesinde yeralan imajı yükleyerek tekrar deneyin.
2. İndirdiğiniz imaj dosyasını bir CD’ye yazın
3. CD’yi bilgisayarınıza yerleştirin ve bilgisayarı bu CD ile başlatın.
BU ADIMA KADAR OLAN KISMI UYGULADIĞINIZDA ÇALIŞMIYORSA VEYA BİR HATA AIYORSANIZ, BUNUN YERİNE VMWARE ÜZERİNE KURULU BİR LİNUX MAKİNANIZ İMAJ DOSYASINI GÖSTERİP LINUX CİHAZINIZI BOOT EDİN.
4. Mavi login ekranı geldiğinde ilk seçeneği seçin. Sizden kullanıcı adı ve şifresi isteyecektir. Bunu girmenize gerek yok.
5. NAS cihazını kapatın, bütün HDD’leri çıkartın.
6. NAS cihazınızı ethernet kablosundan direk bilgisayarınıza takın. Eğer NAS cihazınızın 2 adet LAN portu varsa Qnap’ın 2. Lan portundan bilgisayara bağlantı kurun. Eğer bu işe yaramazsa, tekrar 1. LAN portunu deneyin.
7. Bir ataç veya ince uçlu kalem yardımıyla NAS cihazınızın arkasında bulunan Reset tuşuna basılı tutun
8. Bu şekilde Reset tuşuna basılı tutarken NAS cihazını başlatın.
9. Iki kısa bip sesi duyana kadar Reset tuşuna 5-8 saniye basılı tutun. Bu işlem sırasında NAS cihazınızın LED ışıkları kırmızı ve yeşil yanıp söndükten sonra sabit kırmızı yanacaktır.
10. NAS cihazının LAN portundaki LED ışığı ilk birkaç saniye yanıp söndükten sonra sabit yanmaya başlayacaktır.
11. NAS CİHAZINIZA BU NOKTADAN SONRA DOKUNMAYIN. CİHAZI SAKIN KAPATMAYIN YADA FİŞİNİ ÇEKMEYİN. Işlem yaklaşık 5 dakika sürecektir.
12. Bir uzun ve iki kısa bip sesinden sonra NAS üzerinde LED ışıkları yeşil yanıp sönmeye başlayacaktır. Bu işlem sonunda NAS kendisini tekrar başlatacaktır.
13. Cihazın yeniden başlaması yaklaşık 3 dakika alacaktır. Bundan sonra uzun bir bip desi duyacaksınız.
14. Cihazınızı artık Switch’e takıp Qnap finder ile ulaşabilirsiniz.
15. Eğer verileriniz hala HDD’iniz varsa, Cihazı kapatın, HDD’leri doğru sırası ile yerlerine yerleştirin ve cihazı tekrar açın. Bütün konfigrasyon ayarlarınıza ve bilgilerinize tekrar ulaşabiliyor olmanız gerekiyor.
Açılma Problemi Devam Ederse;
Eğer problem devam ederse hemen ürünü satın aldığınız yer ile irtibata geçin.
Note: Eğer bu işlem ilk seferinde çalışmazsa, lütfen diğer lan portunu kullanarak tekrar deneyin.
İkinci Yöntem;
Follow the steps below to recover the NAS.
1. Download the live CD ISO image from the following links and “BURN” it into an empty CD-R.
Note: Please use the ISO file (a) for 1-bay and 2-bay NAS models (TS-110/210/119/219/219P). If you failed to recover the NAS with the file (a), please try to use the ISO file (b).
a. TS-110, TS-119, TS-210, TS-219, TS-219P
b. TS-410, TS-410U, TS-419, TS-419U
c. TS-x119P+, TS-219P+, or TS-419P+
http://us1.qnap.com/Storage/tsd/live-cd-2010-10-08.(TS-x19P+_Recovery).iso
d. TS-112/212/412/412U/419U/419U+
http://us1.qnap.com/Storage/tsd/live-cd-2011-03-02(TS-x12_412U_419U_419U+).iso
e. TS-119P II/219P II/419P II
http://us1.qnap.com/Storage/tsd/live_cd/live-cd-20120424-TS-x19PII_USB30.iso
2. Burn the ISO file to a CD.
3. Insert the CD to a PC and boot up from the CD.
4. When the login prompt is shown, go to next step. No login is required. 5. Power off the NAS and remove all hard disks.
6. Connect the NAS to the PC directly by an Ethernet cable. If your NAS includes two LAN ports, please connect LAN 2 of the NAS to the PC. If it doesn’t work try it again with LAN 1
7. Find the RESET button of the NAS (see below).
8. Use a pen or any pointed object to press and hold the RESET button. Then press the Power button on the front panel to power on the NAS at the meanwhile.
9. Please keep holding the RESET button and Power button until you hear two short beeps in about 5-8 seconds. The Status LED of the NAS should be flashing red and green and then glows red.
10. The LED on the LAN port of the NAS should be flashing for the first few seconds and then glows green or orange.
11. LEAVE THE NAS ALONE AT THIS POINT! DO NOT TURN IT OFF OR UNPLUG THE POWER CORD. Wait for about 5 minutes.
Note: To make sure if the data has been delvering to NAS or not, you can login to the console by the username and password, root/root. Then, use the command “ifconfig” to see if the number of TX on eth0 is increasing or not.
12. Wait until you hear a long beep or two short beeps and see the Status LED flashing green. The NAS will then reboot. No intervention required during this stage.
13. The reboot should take about 3 minutes. After that you should hear a long beep.
14. Connect the NAS to your switch or router and use QNAP Finder to find the NAS.
15. Power off the NAS, plug the HDD(s) back by original order, then power it on.
16. Download the latest firmware from QNAP website(http://www.qnap.com/download.asp), unzip the file, and perform firmware upgrade through QNAP Finder.
17. On QNAP Finder, select the NAS, click Tools -> Update Firmware to update the NAS firmware.
How to do if the startup problem persists
If the startup problem persists, please return the NAS to your local dealer or distributor for system repair immediately.
NOTE: If the recover progress does not work at the first time, please try another PC or reburn the ISO image.
Instructions for NAS Recovery – Method 2 (VMware Player)
Follow the steps below to recover the NAS.
1. Download the ISO image from the following links:
Note: Please use the ISO file (a) for 1-bay and 2-bay NAS models (TS-110/210/119/219/219P). If you failed to recover the NAS with the file (a), please try to use the ISO file (b).
a. TS-110, TS-119, TS-210, TS-219, TS-219P
b. 1-bay, 2-bay, or 4-bay NAS models
c. TS-x119P+, TS-219P+, or TS-419P+
http://us1.qnap.com/Storage/tsd/live-cd-2010-10-08.(TS-x19P+_Recovery).iso
d. TS-112/212/412/412U/419U/419U+
http://us1.qnap.com/Storage/tsd/live-cd-2011-03-02(TS-x12_412U_419U_419U+).iso
e. TS-119P II/219P II/419P II
http://us1.qnap.com/Storage/tsd/live_cd/live-cd-20120424-TS-x19PII_USB30.iso
2. Download and install VMware Player:
http://www.vmware.com/go/downloadplayer/
3. Disconnect any wireless network connections on your PC
4. Run VMware Player, and click on “Create a New Virtual Machine”
5. Select “Installer disc image file (iso)”, and choose the ISO file downloaded in Step 1. Click “Next”
6. Select “Linux” and “Ubuntu”, click “Next”
7. For virtual machine name and disk settings, click “Next”.
8. Click “Customize Hardware”
9. Under “Network Adapter”, select Network Connection as “Bridged”, then click “Close”
10. Click “Finish”. The virtual machine will start booting in a window. (If you get a message about software updates, click “Remind Me Later”)
11. When the login prompt is shown, go to next step. No login is required.
12. Power off the NAS and remove all hard disks.
13. Connect the NAS to the PC directly by an Ethernet cable. If your NAS includes two LAN ports, please connect LAN 2 of the NAS to the PC. If it doesn’t work try it again with LAN 1
14. Find the RESET button of the NAS (see below).
15. Use a pen or any pointed object to press and hold the RESET button. Then press the Power button on the front panel to power on the NAS at the meanwhile.
16. Please keep holding the RESET button and Power button until you hear two short beeps in about 5-8 seconds. The Status LED of the NAS should be flashing red and green and then glows red.
17. The LED on the LAN port of the NAS should be flashing for the first few seconds and then glows green or orange.
18. LEAVE THE NAS ALONE AT THIS POINT! DO NOT TURN IT OFF OR UNPLUG THE POWER CORD. Wait for about 5 minutes.
Note: To make sure if the data has been delvering to NAS or not, you can login to the console by the username and password, root/root. Then, use the command “ifconfig” to see if the number of TX on eth0 is increasing or not.
19. Wait until you hear a long beep or two short beeps and see the Status LED flashing green. The NAS will then reboot. No intervention required during this stage.
20. The reboot should take about 3 minutes. After that you should hear a long beep.
21. Connect the NAS to your switch or router and use QNAP Finder to find the NAS.
22. Power off the NAS, plug the HDD(s) back by original order, then power it on.
23. Download the latest firmware from QNAP website(http://www.qnap.com/download.asp), unzip the file, and perform firmware upgrade through QNAP Finder.
24. On QNAP Finder, select the NAS, click Tools -> Update Firmware to update the NAS firmware.
What to do if the startup problem persists
If the startup problem persists, please return the NAS to your local dealer or distributor for system repair immediately.
NOTE: If the recover progress does not work at the first time, please try another PC and make sure all other network connections are disabled.
ARM Based (Ts- x10/x12/x19 Serisi) İçin Firmware ReflashFirmware Reflash for ARM Based (Ts- x10/x12/x19 Series),
Remove Battery!
In my case, non of the recovery methods worked. i had a broken firmware because of an failed update.
i was able to boot up the qnap 212 without harddisks and need to push reset button while pushing power button for some seconds until it beeps twice. then qnap boots up with dhcp and resettet password and so an. then connect with qfinder and try firmware update with and without harddisks. it always stopped with some error that its unalbe to write firmware because of some network error. makes no sense…
in my case this worked: when you unscrew the green circuit board, theres a battery on the backside. take it out, pull the powercable and wait a few minutes. after that, put the battery back in, boot up the qnap holding reset button pushed until it beeps twice, take qfinder, connect an harddisk (sorry, data lost) an run the config assistant including firmware update.
Hi;
I’ll try this and if it works, I’ll add this information to this guide;
Also you cannot loose your data with “reset” function and can get your datas back by this way; (Fallow “My shared folders disappear” document)
http://qnapsupport.net/?page_id=722
If your datas are important and accidently format HDD’s, you can easly recover data with Data recovery sorfwares for Single / RAID 1 buildings;
http://qnapsupport.net/?page_id=318
Okey, I try unplugging battery combinations and sorry, now way to fix Qnap firmware that way.
@Jan, your problem is not about firmware, you have a problem with your first HDD -which cause Qnap to boot properly-
At this kind of cases, you can try to start device without first HDD, or fallow my “Qnap doesnt boot” documentery to solve;
http://qnapsupport.net/?page_id=516
Or, please contact with your local Qnap support team, we can easly identify & solve this kind of problems around 15 minutes without data lost.
Is there an .iso for TS212? I’ve tried downloading from http://wiki.qnap.com/wiki/Firmware_Recovery, but Ubuntu fails to boot both as LiveCD and in VMware Player.
This was helpful to reset my QNAP TS-210 after some strange behavior – it showd up in Qnap-Finder only for a few seconds. I used Vrtlbox and image b) (as it did not work using a) to reset.
Nevertheless I had to reinitialize the harddisks in the end as well, as it could not be seen in step 20 with the previously used HDD. After reformatting (i.e. data lost – but did backup before) everything worked well.
So back your data up, before starting the process….