High CPU & RAM Usage Problems & How To Understand Which Service Use Resource

I - High CPU & RAM Usage Problems

II - How To Understand Which Service Use Resource

III – How To Solve High CPU & RAM Usage Problems

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I - High CPU & RAM Usage Problems

Qnap high cpu usage

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II - How To Understand Which Service Use Resource

How to enter resource manager;

Qnap resource manager (1) Qnap resource manager (2) Qnap resource manager (3)

2 – To understand which service use CPU/RAM, press “CPU Usage” or “Memory”

Qnap resource manager (4) Qnap resource manager (5)

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III – How To Solve High CPU & RAM Usage Problems

1 – Install malware remover from Qnap app center.

2 – Be sure all of your apps are up to date. Example If you do not update Hybrid Backup Station after 4.3.4 firmware update, your CPU may hit %99 like this;

Qnap high CPU usage

3 – (if installed) update the Notes Station to 2.1.54 then reboot the NAS

4 – Shut down Media Library Scan;

5 – Shut down RAID Scrubbing (Go to “Storage Manager” > “Global Settings > RAID Scrubbing

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6 – Be sure you got free space on your NAS

7 – Start File system check (this will cause you not able to access data for a while)

https://www.qnap.com/en/how-to/faq/article/why-does-my-nas-system-log-report-that-the-file-system-is-not-clean

8 – Start a memory check (if your NAS support)

https://wiki.qnap.com/wiki/Memory_Test

9 – Shut down Malware remover after scan finished, remove Python3 to see if problem appears again or not.

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If problem still exist, Please Create a ticket to Qnap support team and;

1 – Send screenshots of resource manager (especialy which service use CPU/RAM)

2 -  Be sure you install latest firmware, and ınstall Diagnotic tools from app center, and send zip file.

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