I Forgot My Admin Username and Password

I – I forget My Password And Cannaot Login Device Interface

II – Password Reset Doesnt Work, / I Disable Reset Button Function On Qnap Menu And Now Forget My Password So What Can I Do?

III – I Have Encrypted RAID And Now Forget My Password, Can I Recover My Datas?

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I – I forget My Password And Cannaot Login Device Interface

Please press the reset button on the back of NAS for 3 seconds. You will hear 1 long beep. It will reset the admin password to default “admin” and set the network as DHCP.Your data will be left intact.

Where is the reset button?

 

What is the default Username / Password :

admin / admin

 

What is the defauld IP adress? (Download Qnapfinder software if you coulnd find Qnap IP. If there is no DHCP)

http://169.254.100.100:8080

Please check the following for more detail: http://docs.qnap.com/nas/en/index.html?hardware.htm

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Advanced system reset (10 sec)

Dont keep pressing after first beep sound!

If you press the reset button for 10 seconds, you will hear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by the web-based system reset in “Administration” > “Restore to Factory Default” except all the data are reserved. The settings such as the users, user groups, and the network shares previously created will be cleared. To retrieve the old data after advanced system reset, create the same network shares on the NAS and the data will be accessible again.

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II – Password Reset Doesnt Work, / I Disable Reset Button Function On Qnap Menu And Now Forget My Password So What Can I Do?

 Q : Why the administrator password cannot be reset after pressing the reset button?

A : If the option “Enable configuration reset switch” is not enabled in Hardware Settings of System Tools, administrator password will not be restored when you press the reset button. In such case, you have to send the server for RMA.

 

Or You Can Solve This Problem By This Way;

1 –Turn off the device. Remove Disks Drives and start device without any HDD installed ; (Do not forget the order of your HDDs!)

2 -You will hear a beep after pressing the power button, followed by 2 beeps in a few minutes later. Open Qnapfinder, double Click to be sure that you can enter Qnap setup screen. Close this installation screen and Place your HDD’s in right order. (Do not start the installation. The installation process will causes you to lose data on your HDDs)

3 – Download Putty software;

http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

4 –Log with putty by entering the Qnap IP / user name / password. (Username / Password: admin / admin will. Port need to enter 22.)

Now Plugin All HDD’s With Right Order!

Now enter these command down below; (Choose command from this screen and “copy” Then go to putty, just press right mouse button once. By this way, you can paste commands automaticly)

# config_util 1 ->

# storage_boot_init 1 ->

# df

# cp /etc/default_config/shadow /mnt/HDA_ROOT/.config/

# rm -r /etc/config

# ln -sf /mnt/HDA_ROOT/.config /etc/config

# setcfg -f /etc/config/shadow Misc configured TRUE

and then Type;

# cp /etc/default_config/passwd /mnt/HDA_ROOT/.config/

# rm -r /etc/config

# ln -sf /mnt/HDA_ROOT/.config /etc/config

# setcfg -f /etc/config/passwd Misc configured TRUE

# reboot

6 – Now your Username : admin, and Password : admin

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III – I Have Encrypted RAID And Now Forget My Password, Can I Recover My Datas?

Nope, Because;

Hard drive encryption

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