Comments on: HDD capacity seems Full And I cannot Reach My Datas & How To Delete Folders From Qnap https://qnapsupport.net Advanced Qnap Technical Support Sat, 11 May 2019 19:51:17 +0000 hourly 1 https://wordpress.org/?v=3.8.31 By: burado51 https://qnapsupport.net/hdd-capacity-seems-full-and-i-cannot-reach-my-datas-how-to-delete-folders-from-qnap/#comment-15712 Thu, 17 Dec 2015 08:00:01 +0000 http://qnapsupport.net/?page_id=427#comment-15712 As I see, this problem seems like fixed after Qnap new “Thin Volume” feature, but you must format your NAS fot this feature;
http://qnapsupport.net/?page_id=109&lang=en

“The official advice from QNAP is to remove the hard drives from the NAS, then boot up, find the NAS on it’s new IP and run commands to connect in to delete some files.”

Nope; just reebot device and isolete your NAS from your network (because a backup software may try to uplad some files and may lock you Qnap again), delete some files and go on… no need to type any commands to fix this.

]]> By: Gareth Church https://qnapsupport.net/hdd-capacity-seems-full-and-i-cannot-reach-my-datas-how-to-delete-folders-from-qnap/#comment-9760 Tue, 10 Nov 2015 13:30:40 +0000 http://qnapsupport.net/?page_id=427#comment-9760 I can’t believe this problem still exists after all these years. It’s such a simple problem with such awful consequences. The instructions in this article aren’t likely to help much. Deleting a share full of data isn’t likely to be an option for most people. And the instructions for using WinSCP and deleting data manually don’t work – just like the web-based File Manager, it just locks up.

The official advice from QNAP is to remove the hard drives from the NAS, then boot up, find the NAS on it’s new IP and run commands to connect in to delete some files. This is ridiculous, complex, dangerous, and can’t be done if you’re working remotely.

Get your act together QNAP. It wouldn’t take much to put a sanity check in that stops writing to the shares when there’s, say, 300MB of space left. If you did that users would see the problem, but presumably we’d be able to connect in to File Manager and actually fix it without all the timeouts or pulling out hard drives.

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