1 – Each time I log in to Qnap interface, I get a pop up “opening quick.cgi” and cannot login Qnap;

Or;

2- I recently upgraded my TS 212 to version 3.8.0 (2012114) of the firmware. I also activated the mycloudnas service. The new GUI from the firmware upgrade is fantastic, however, each time I log in I get a pop up “opening quick.cgi” (attached)? All I have to do is hit cancel and continue to log in ie everthing works fine!. Is there any reason for the pop up?

.

Solution 1;

This was a bug in the 3.8.0 update. You can fix it with the method below:
1. Connect to the NAS with PuTTY and login with admin account (www.chiark.greenend.org.uk/~sgtatham/pu … nload.html)
2. Type the command: setcfg Misc Configured TRUE
This should fix the issue. It will also be fixed in the 3.8.1 Firmware release next week.

.

Solution 2;

For a new install, the most easy way is to wipe the two installed HDD partition tables

1. Connect to the NAS with PuTTY and login with admin account (www.chiark.greenend.org.uk/~sgtatham/pu … nload.html)

2 – Type this commands;

[~] # dd if=/dev/zero of=/dev/sda bs=512 count=1
[~] # dd if=/dev/zero of=/dev/sdb bs=512 count=1

Ps: (sda means first HDD, sdb meand second…vs if you want to remove 4.th HDD partition, just change command with sdd)
3 – Power-down, power-up, and re-do the complete installation with QNAP Finder from scratch.

http://forum.qnap.com/viewtopic.php?t=89523

.

Solution 3;

Change browser;

I changed my default browser to IE instead of trying to get it to open in firefox, or cutting and pasting the address into IE and now it works.

http://forum.qnap.com/viewtopic.php?t=20383

Qnap 3.5 HDD compatibility;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4085

Qnap Solid State Disk (SSD) 2.5” HDD compatibility;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4086

Qnap UPS compatility;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4092

Note : I strongly Advice to use a compatable UPS with Qnap. Also some of my costumers report that they got problem with UPS device which doesnt in this list, so you must use compatable UPS!

Qnap USB Printer Compatibility;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4093

Qnap 10 Gihabit Network adapter & Dual Port adapter Compatibility;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4094

Qnap Network Camera Compatibility;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4089

Note : 0 means Qnap support / * means it doesnt support function

Also, 1 and 2 HDD Nas devices supports 2 IP cameras, 4-16 HDD supports 4 IP cameras for survelliance featureof NAS

Qnap USB Wi-Fi Compatibility;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4095

Qnap External Storage Device Compatiblity;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4087

Note : Qnap can recognize and transfer files without problem with all of my external HDDs. (I try nearly more than 10 external HDD)

Qnap 3rd parry backup Software compatibility;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4090

Qnap Digital Media / Music Player compatibility;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4088

Qnap UPnP Router Support;

http://www.qnap.com/useng/index.php?lang=en-us&sn=4091

Qnap Photo Station – RAW Compatility List

http://www.qnap.com/useng/index.php?lang=en-us&sn=4674

Qnap USB Speakers / Sound Card Compatibility List

http://www.qnap.com/useng/index.php?lang=en-us&sn=4096

II – About “Not recomended” HDD’s

III – Meaning of Notes

IV – Where to buy Qnap Compatable HDDs

I – Qnap HDD Compatibility List

Warning : You must choose right HDDs for staible Qnap performance, this is really important part.

You can find Qnap HDD compatibility table from this link;

Qnap HDD Compatiliy

When you enter that link, just press “Applied Models”at the center of website;

-The enterprise class hard drive, is designed for the 24/7 (around 5 years) mission critical business operations and exceptional performance appropriate for RAID. I strongly advise these HDDs,

-Desktop class hard drive is designed to have the performance for everyday use, and their lifetime is around 3 years (8 hours useage in a day, so its equal 1 year if works 7/24)

-Stay away from “Not recomended” Models, because they cause really strange configration problem, easly drop from RAID, easyl give “bad sector” error in a short time. Qnap should change this title from “Not Recomended” to “Stay Away From This HDDs”.

II – About “Not Recomended” HDDs;

Offical Qnap warning about these HDDs (written by Alex from Qnap support at 10 Agu 2012 at Qnap Form)

Dear All,

The WD Desktop drives (Green/Blue/Black) are not recommended for RAID volume usage, as the following issues has been realized.

1. Slow performance

2. Disk drop out from RAID easily

3. Read/write error on file system

According to the reply from WD manufacturer.

Q:Are WD Desktop drives (Green/Blue/Black) good for RAID systems?

A:You may need to know if the NAS controller works with drive that have the TLER disabled, or the TLER needs to be enabled on the drive. However, we do support these drive on computers only, but not on RAID environment, please see the RAID enabled drives in the link below: (Enterprise Drive) http://www.wdc.com/en/products/index.asp?cat=2

We have add the WD Desktop drives as the not suggested HDD on HDD compatibility List

Note8

The HDDs have passed QNAP lab’s initial verification of compatibility. However, because the HDD manufacturer has suggested not to use the desktop HDDs in RAID subsystems and some users have reported unstable experience with these HDDs, we do not recommend using these HDDs with QNAP products.”

BR/Alex

Taken From : http://forum.qnap.com/viewtopic.php?f=182&t=33196

III – What is the meaning of notes next to HDDs?

Note1

When using this hard disk drive model with TS-119 Turbo NAS, the hard disk drive temperature will be slightly higher.

Note2

As suggested by certain hard disk drive providers, the hard disk drives of the same brand and series are collectively recognized as compatible with QNAP products if the largest-capacity drive has passed the compatibility test.

Note3

If you are using two 1.5TB or 2TB hard disk drives in TS-209, due to an upper limit of the logical volume capacity, you can only configure the hard disk drives as single disk volumes or RAID 1 disk volume.

Note4 (WD RE4-GP WD2002FYPS)

For improved stability, you are suggested to contact Western Digital after Nov 15, 2009 for the new firmware upgrade. Please refer to http://files.qnap.com/download/Forum/WD_New_Firmware_Release.pdf

Note5 (WD Green & Seagate Green)

These hard disk drives have passed QNAP lab’s initial verification of compatibility. However, because many users have reported unstable experience with these hard disk drives, we do not recommend using these had disk drives with QNAP products. WD10EADS-00P8B0 and WD15EADS-00P8B0 are not suggested because of slow performance and stability issues.

Note6

To use these models with NMP-1000, please click here to download the hard disk drive compatibility update tool.

Note7 (Advanced Format)

To use these models with QNAP NAS, please upgrade the NAS firmware to v3.2.5 or later (TS-109/209/409: v3.2.0), backup the NAS data to another location, and then follow this guide to re-initialize the hard disk drives to adopt the WD Advanced Format Technology. Currently these hard disk drives are not compatible with QNAP NVR.

Note8 (Hitachi 7K1000.C HDS721010CLA332 1TB)

Since the design of the screw position of this hard disk drive model is slightly different from others, the hard disk drives of 2-bay and 4-bay Turbo NAS may not be detected properly. Please plug the hard disk drive tray into the drive bay until it clicks into place to avoid hard disk drive detection error.

Note9 (WD Desktop Hard Drives)

The hard disk drives have passed QNAP lab’s initial verification of compatibility.

However, the manufacturer has suggested not to use the desktop hard disk drives in business-critical RAID environments because the drives may not work correctly. Please check this link for more information.

Note10 (Samsung HD204UI 2TB)

To use this hard disk model with QNAP products, please back up the disk data (if any) and follow the guide below to apply the patch for improved data integrity.

http://forums.seagate.com/t5/Samsung-Internal-Drives/HD204UI-Firmware-patch/m-p/143115#M20

Note11

QNAP NAS supports a disk volume of larger than 16TB. To use these models with QNAP NAS, please upgrade the NAS firmware to v3.4.0 or later. A disk volume of less than 16TB of storage can only be expanded to maximum 16TB by online RAID capacity expansion or adding hard drives. Online RAID capacity expansion and adding hard drives are not supported for a disk volume of over 16TB.

Note12 (3TB HDD)

Not applicable to TS-509 Pro.

Note13

Please update the NAS firmware to V3.4.4 and NVR firmware to V3.5.2 for enhanced compatibility with this hard drive model.

Note14

If a HDD SMART test is performed on a drive concurrently with data access, the drive might be ejected from the RAID volume. To solve this issue, please upgrade firmware to 3.6.3 or above.

Note15

These hard drives models have passed QNAP lab’s compatibility verifications. However, some users have reported unstable experiences with these hard drives on older Turbo NAS firmware versions. Thus, we strongly suggest that users upgrade their Turbo NAS to firmware 3.7.1 or onward to improve compatibility. Users who still encounter issues after firmware upgrade are welcome to contact our tech support for direct assistance. The manufacturer also releases a new firmware version for these hard drive models. Please check this link for more information. Please be noticed this hard drive is desktop edition. To obtain the better system stability and reliability, we suggest using the business edition hard drive to build the RAID volume in the business environment.

Note16

These hard drives models have passed QNAP lab’s compatibility verifications. However, some users have reported unstable experiences with these hard drives. Users who encounter any issues with these hard drive models are welcome to contact our tech support for direct assistance. The manufacturer has released a new firmware version for these hard drive models. Please check this link for more information.

Note17

Please upgrade the NAS firmware to 3.7.1 for enhanced compatibility with this hard drive model.

IV – Where to buy Qnap Compatable HDDs

I couldnt find HDDs in Qnap HDD compatibility Where Can I Buy HDDs?

Please Contact with your local HDD Distributors from these links;

Western Digital:

http://www.wdc.com/en/buy/distributors/default.aspx?dname=&region=6&subrgn=233

Seagate:

http://www.seagate.com/www/tr-TR/products/where_to_buy/authorized_distributors/#

Samsung;

http://www.samsung.com/us/business/components/storage/hdd/distributors.html

Hitachi;

http://www.hgst.com/portal/site/en/buy/

II – Cobian Backup : Free Unofficial Advanced Backup Software

III – Offically Supported 3.th Party Backup Softwares

I – Netbak Replicator

Netbak Replicator is A Client base Free software comes with Qnap. You can backup you clients datas easly with a few steps -including their outlook and working programs-. Also you can schecule backup time, and you can isntall it all of your clients computers free.

You can download it from this link free;

http://www.qnap.com/useng/index.php?lang=en-us&sn=888&c=1655&sc=6711

Advantages:

+You can backup datas instantly, or daily, or every week or every hour. Also, you dont have to select Qnap as target, you can backup datas from C drive to D drive.

+It has Incremantal backup option, so only backup changed files.

+You can backup working world / excel files, or your outlook

Disadvantages :

+It doesnt work as Service base, and client copmuters must be online to backup. Ofcourse Software has an option “shut down computer after backup completes”.

+It doesnt work like Acronis or Norton, so It doesnt have Image base backup feature.

II – Cobian Backup: (My Advice)

If Netbak Replicator doestn fit for your need, you can use 3.th party software for backup;

So if you asked me what is my advice for backup, my answer will be Cobian Backup. It works like Acronis or Symantec backup. For more than 1,5 year, I advice all of my costumers Cobian Backup, and they send me “thank you for advice this free software” mails.

It’s free, it works perfect with Qnap, but its not official. Its my and My costmers (IT Managers at Turkey) Advice. Qnap doestn officially support this software yet! But if you want to give it a chance, you can download it from this link Free;

http://www.cobiansoft.com/index.htm

III – 3.th Party Backup Softwares Offically Supported By Qnap;

From : http://www.qnap.com/useng/index.php?lang=en-us&sn=4090

II – Qnap Enhanced read-only protection

III – Qnap System Migration Feature;

IV – Qnap Advance Backup Features;

V – How to Draw Data Loose Chance Minimum with Qnap;

I work as an Qnap technician, and I Proudly can say that I never let costumers loose any data, even Human Failed cases, so I can easly say that you cant loose data with Qnap.

Qnap supports awesome features to protect your datas;

I – Protect Your Datas With RAID Against Disk Failures

• RAID 1 (Disk Mirroring): allows one disk failure
  
  RAID 1 duplicates the data between two hard drives to provide disk mirroring. If you install four hard drives in the Turbo NAS and format each pair of hard drives as “RAID 1”, the capacity of each RAID 1 volume is 1TB (500GB + 500GB). The total storage capacity of the NAS is 2TB.

• RAID 5 (Disk Striping with parity): allows one disk failure
  
  The data are striped across all the hard drives in a RAID 5 array. The parity information is distributed and stored across each hard drive. A minimum of three hard drives is required. If you install four hard drives in the Turbo NAS and format the drives as “RAID 5”, the total capacity of the volume is 500GB x (4-1) = 1.5TB.

• RAID 6 (Disk Striping with 2 parities): allows two disk failure
  
  The data are striped across all the hard drives in a RAID 6 array. RAID 6 differs from RAID 5 that a second set of parity information is stored across the member drives in the array. The total capacity of RAID 6 disk volume is equal to the size of the smallest disk in the array x (no. of hard disks-2). RAID 6 tolerates failure of two hard drives at the same time. If you install four hard drives in the Turbo NAS and format the drives as “RAID 6”, the total capacity of the volume is 500GB x (4-2) = 1TB.

• RAID 10 (Disk Mirroring and Striping): allows one disk failure from each RAID 1 pair
  
  RAID 10 combines four or more disks in a way that protects data against loss of non-adjacent disks. It provides security by mirroring all the data on a secondary set of disks while using striping across each set of disks to speed up data transfers. If you install four hard drives in the Turbo NAS and format the drives as “RAID 10”, the total capacity of the volume is 1TB (500GB+ 500GB).

II – Enhanced Read-only Protection

What If I loose 2 HDD on RAID 5 or Loose 3 HDDs on RAID 6, is that mean I loose data?

Nope, Qnap advance read-only data protectio doesnt let you loose your datas;

III – Qnap System Migration Feature;

What If my NAS device failed/ get broken, or accidently give bad damage or burned, is that mean that I lose data?

Nope, till your HDDs are allright, you can plug HDDs to another Qnap, and all of your datas with configration comes back. This is called system Migration

System migration allows existing QNAP NAS users to upgrade the NAS to another new QNAP NAS model without the need to transfer the data or reconfigure the system. You only need to install the original hard disk drives on the new NAS following its original hard drive order and restart the NAS.

Due to different hardware design, the NAS will automatically check if a firmware update is required before system migration. After the migration has finished, all the settings and data will be kept and applied to the new NAS. However, the system settings of the source NAS cannot be imported to the destination NAS via “System Administration” > “Backup/Restore Settings”. Configure the NAS again if the settings were lost.

The following table shows the NAS models which support system migration.

Follow the steps below to perform system migration.

Some system settings will be removed after system migration due to different system design. Configure the following settings again on the new NAS : Windows AD / Some QPKGs need to be resintalled (e.g. XDove)

IV – Qnap Advance Backup Features;

Remote Replication : Backup all of your datas to another Qnap agains Disaster Recovery

External Drive Backup : Backup your datas to external drives

Cloud Backup : Backup your datas with Cloud Computing

V – How to Draw Data Loose Chance Minimum with Qnap;

I Highly Advice you to these thing to draw Loosing data potantial or System Stop

+If you have only one NAS (not only Qnap, any Network Storage Device) dont use at the center ot your system. For Qnap, as I said I never let a costumer loose data, but when system stops because of an error, It may cost a few hours or days to fix that problem.

+Even If you pay 1 million dollar cost Backup device (not only Qnap) , always work with double backup. One of my costumer told me data recovery story about a serious goverment project. They Have 2 location with 2 backup solution (this backup solution is not Qnap), and these 2 devices replicate datas on each other. One day an engineer press “Reset device” button and delete whole data on storage, and because of replication, all datas on other device are deleted too.

Qnap is really great for that kind of needs with its Remote Replication, Realtime Remote Replication, Cloud Backup solutions and External HDD backup Features. Also Qnap replication an option “delete datas on other device” option, and if you dont activate this, loosing data is nearly impossable.

+I strongly advice you to Buy 2 Qnap and replicate each other. You’ll realize when recovering a disaster and see its worth every penny on spending money to Qnap Backup solutions and wont regret for spending money on this. I’m not telling this because of working on Qnap technical support side, trust my words. When one of the NAS failed, just go with another one till broken one fixed.

+Open Network recycle Bin option for possable human mistake accidently deleted files.

+At sudden power cuts, sometimes HDDs on Qnap can be damaged. I strongly advice to Use compatable UPS device with Qnap Device.

II – Qnap Features

III – Why Qnap?

I – What is the NAS device?

NAS, Network Attach Storage, is a data storage device running over the network. Very simply, think that it as an external hard drive that works with an ethernet cable.

II – Is it Only a Storage Device for File Sharing?

Of Course No. Here is Qnap Features that makes Qnap Best NAS Device in Market;

Cross-Platform File Sharing (Windows, Linux and Mac Users can work on same device)

RAID data Protection with easy RAID 1/5/6/10 Setup Features and RAID Recovery option, Enhanced Read-Only Protection (read-only protection mode in case the bad block error happens on the second failed disk of RAID 5 or third failed disk of RAID 6, allowing the IT administrator to rescue critical data.)

Expandability with RAID Capacity Expansion, Online RAID Level Migration Features,

Advance System Managment with Alert Notification, Resource Monitoring, System Logs, Hard Disk SMART test, Network UPS support, Telnet / SSH

Remote Access with Web File Manager, WebDAV, DDNS, MyCloudNas Service and Secure Connection

Application servers just like Multimedia Center, Photo center, Music Center, Video Center, Download Server & Qget, Web server, Backup Server, Printer Server, Surveillance Station, MySQL Server, and QPKG Software Expansion

Eco-Friendly Design with Hard Disk Standby, Scheduled on / off and Wake on LAN, Smart Fan

Support Cloud Computing with Real-time data backup to ElephantDrive cloud storage & recovery

Mobile Access from Android & iOS Based Devices with Qfile, Qmobile, and Qmanager Softwares

IP SAN (iSCSI) support for VMWare, Hyper-V and Citrix

Advance Security with User Access Rights, Ip Based Blocking, Encrypted Volume, Antivirus Features

Complete Backup Solution just like Remote Replication, External Device Backup and Netbak Replicator for Disaster Recovery

Digital Home Applications, just like creating & sharing your Photographs, Videos and Music Files.

Create & Publish your Own Website

4 TB HDD Support on each Drive Bay, (up to 64 Tb storage capacity), with 209 mb Read / 169 MB write speed. (This speed is based on device process, please check products)

III – There are lots of NAS Brands at Market, It’s Hard to Decide which device is the best, and why Qnap?

Qnap NAS devices are one of the best and most staible device on market. Of course I can write weak points of other brands here, but some device only used for sharing datas but with very low Read/Write speed, some is not so staible, some device got problem on FTP usage.

Qnap’s marketing plan is based on adding new features fot costmer satisfaction. For example, with only a single firmware update -just like 3.5.1 Firmware- Qnap can add really great features just like Free Antivirus, ISCSI Lun Snapshot Feature, MSN Alert Feature, Syslog Server or Mac OS X Lion Support.

Best part is, Qnap still supports 2-3 years old device with this Firmware Updates, and its totlay free.

Please Chek our Awards page for Qnap Reviews;

Tweaktown.com (USA): Editor’s Choice (Must Have) Award:

“.. QNAP firmware updates and advanced features of software packages that adds a best in class, no brand can not do better than that, I can tell that after testing the TS-659 Pro II, no brand is not even close to it.

KitGuru Limited (United Kingdom) – Editor’s Choice Award:

Pros: • Very strong performance • silent • fantastic user interface

Milestones in Qnap’s History;

Founded in 2004, QNAP has excelled at hardware design and software engineering, and brought to market numerous remarkable technologies and products ahead in the industry.

Products	Year	Features
Launched 3U rackmount Turbo NASTS-x79 series with Intel®Xeon®Quad Core CPU, Intel®Core®i3 Dual Core CPU, 10GbE LAN port, and 16 drive supports. Launched RAID Expansion Enclosure as NAS capacity expansion solution for Turbo NAS TS-x79 series.	2012
Launched high-end SMB Turbo NASTS-x79 series with Intel®Xeon®Quad Core CPU, Intel®Core®i3 Dual Core CPU, and 10GbE LAN port.	2011	Launched RTRR (Real-time Remote Replication) NAS data backup support.
Business level Turbo NAS TS-x59 series passed VMware®Ready™and Citrix®Ready™verification.	2010	Launched MyCloudNAS service.
Launched high performance Turbo NAS TS-x39 series with Intel®Atom™CPU and TS-809 series with Intel®Core™2 Duo CPU.	2009	Supported virtualization integration services with iSCSI support. Supported third-party cloud backup for enhanced NAS data security.
Launched four-drive Turbo NAS model TS-409, ahead in the industry to offer RADI level migration and capacity expansion, the five-drive Turbo NAS model TS-509 Pro with LCM display.	2008	Introduced the integrated Log System and Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.).
Launched two-drive Turbo NAS model TS-201, ahead in the industry to offer hot-swappable drive carriers.	2007
Launched Turbo NAS TS-101, which is the first NAS with SATA interface in the world, and exclusively providesQ-RAID1 configuration for single drive model for data protection.	2006	Integrated Multimedia Station and Download Station, taking the lead in multifunctional NAS.

II – Problem on First Time Installation?;

III – How to configure Ip with same subnet

IV – What is RAID / RAID Data Process

V – Must I use RAID? / How to setup multi-RAID? / Does Qnap Performance change if I build different RAID systems?

VI – Questions & Answers about expanding capacity

VII – My 3 TB HDDs size seems 750 Gb;

VIII – Qnap couldnt recognize one of my HDD;

IX – My Qnap recognize HDD size as 0 MB;

X – Thing You Should Know After Installation / My Advices

XI – QNAP NAS Offical Frequently Asked Questions – First-time Installation & Setup

I – Qnap First Time Installatin;

1 – Power On Nas Witout HDDs, and Dont Plug till Qnap Wants you to plug a HDD,

2 – Install Qnapfinder from www.qnap.com

3 – A few minutes later, Qnapfinder should find your NAS. Start the setup. At Installation steps, give NAS Statick Ip Adress, and setup time configration right.

4 – When Qnap ask you to Plug HDD, use only 1 HDD and complete setup with Single Disk Installation.

5 – After 15 minutes, Qnap should format & Installation should complete. Now login device and go to RAID Managments screen. Plug all HDD’s, and start “Format” Process for all HDDs.

6 – If all HDD scan result is Good, Start building RAID at the same menu. If any of HDDs give “Read / Write Error” or seems “Normal”, Plug out that HDD and start installaito. This should take around 12 Hours to complete syncronization.

II – Problem on First Time Installation?;

A – Could not Enter Qnap Installation Screen

+Just be sure that Ip adress that you give to Qnap is not exist at another Network device on your Network.

+Use another laptop / Pc whis is not joined your network, close Antivirus & Firwall. Directly Plug Qnap Ethernet cable to this Pc.

+Be sure if Qnap and your laptop / Pc is is in same Ip subnet Range.(If Qnap Ip is 192.168.2.91, Your computer IP adres must be 192.168.2.x)

B – While Installation Problem;

+If Qnap get this error, just be sure that you download right firmware. Dont forget, Ts 459U and Ts-459 PII doesnt use same firmware.

+If Qnap doesnt recognize one of your HDD, just change HDD slot with another one. If it still doestn recognize HDD, just dont use it.

+If you’r using 3 or 4 TB’ HDD’s just be sure that your Qnap firmware version is 3.5.0 or higher. If you try to start Installation lower Firmware with these 3 / 4 TB HDD’s, their size seems as “0 mb” or installation may failed. Start Qnap Installion with 1 or 2 Tb HDDs, upgrade device firmware and than start Installaion with this 3 or 4 TB HDD’s again.

C – After Installation Problem;

+If Installation completes, but coulnt enter login, just clean explorer cookies, or try another web borowser (Firefox, Chrome). If problem still exist, start installation from begining;

.

+Also If your RAID seems Unmounted, Not Active or Synchronizing stucks at %0 after first time Installation Please fallow this document (Sometime New HDDs comes with “Bad sector” problem, and we’ll Identify which HDD is Infected.)

.

Open Qnap without HDD’s again, and dont plug them back yet. At first time Installation, Qnap ask you to plug a HDD at 1.th or 6.th step. At this step, Plug Another HDD to first HDD slot and complete Installation.

+After Installation finish, go to Volume Managment -> Disk managment and Plug all of your HDD’s back to Qnap. Start “Format” process for all of these HDDs at the same time and check with HDD gives error. If any of these HDD’s give “Read/write Error”, or seems ”Normal” just remove it from system and send it to service.

If you Still get problem, please contact with Qnap support Team.

III – How to Configre IP settings;

You must be at the same subnet with Qnap to start Installation.

Go to your computer Network Settings -> IPv4 settings

If your Ip configured DHCP, give Ip manually. Go “advance” and Add 169.254.100.99 Ip tou your IP range.

Now Qnapfinder should find Qnap and you can enter with double click.

IV – What Is RAID?

RAID (redundant array of independent disks, originally redundant array of inexpensive disks) is a storage technology that combines multiple disk drive components into a logical unit.

I make a table about RAID level & Performance. Generally RAID 1 and RAID 5 is popular with Qnap devices.

(a) – Compare with single HDD performce.

(b) – Raid Level capacity is calculated with the smallest size HDD capacity. If you build RAID 5 with 1 Tb, 2 Tb and 3 TB HDDs, your size will be 2 TB

(1 Tb x 3 HDDs) -1 TB : 2 TB

 

RAID Data Process;

Disk Configuration	Applied NAS Models
Single disk volume	All models
RAID 1, JBOD (just a bunch of disks)	2-drive models or above
RAID 5, RAID 6, RAID 5+hot spare	4-drive models or above
RAID 6+hot spare	5-drive models or above
RAID 10	4-drive models or above
RAID 10+hot spare	5-drive models or above

Single Disk Volume  Each hard drive is used as a standalone disk. If a hard drive is damaged, all the data will be lost.
JBOD (Just a bunch of disks)  JBOD is a collection of hard drives that does not offer any RAID protection. The data are written to the physical disks sequentially. The total storage capacity is equal to the sum of the capacity of all member hard drives.
RAID 0 Striping Disk Volume  RAID 0 (striping disk) combines 2 or more hard drives into one larger volume. The data is written to the hard drive without any parity information and no redundancy is offered. The total storage capacity of a RAID 0 disk volume is equal to the sum of the capacity of all member hard drives.
RAID 1 Mirroring Disk Volume  RAID 1 duplicates the data between two hard drives to provide disk mirroring. To create a RAID 1 array, a minimum of 2 hard drives are required. The storage capacity of a RAID 1 disk volume is equal to the size of the smallest hard drive.
RAID 5 Disk Volume  The data are striped across all the hard drives in a RAID 5 array. The parity information is distributed and stored across each hard drive. If a member hard drive fails, the array enters degraded mode. After installing a new hard drive to replace the failed one, the data can be rebuilt from other member drives that contain the parity information. To create a RAID 5 disk volume, a minimum of 3 hard drives are required. The storage capacity of a RAID 5 array is equal to (N-1) * (size of smallest hard drive). N is the number of hard drives in the array.
RAID 6 Disk Volume  The data are striped across all the hard drives in a RAID 6 array. RAID 6 differs from RAID 5 that a second set of parity information is stored across the member drives in the array. It tolerates failure of two hard drives. To create a RAID 6 disk volume, a minimum of 4 hard drives are required. The storage capacity of a RAID 6 array is equal to (N-2) * (size of smallest hard drive). N is the number of hard drives in the array.
RAID 10 Disk Volume  RAID 10 combines four or more disks in a way that protects data against loss of non-adjacent disks. It provides security by mirroring all data on a secondary set of disks while using striping across each set of disks to speed up data transfers. RAID 10 requires an even number of hard drives (minimum 4 hard drives). The storage capacity of RAID 10 disk volume is equal to (size of the smallest capacity disk in the array) * N/2. N is the number of hard drives in the volume.

V – Must I setup RAID to Qnap? or I have 8 HDD slot. Can ı setup RAID 5 with my first 4 HDD, RAID 1 with 2 HDD and use as Single HDD last 2 ones?

Nope, you dont have to setup RAID and you can use x8 single disk on the device without problem. Also Qnap supports multi RAID systems, so setup your Qnap however you want.

How to setup multi-RAID?

1 – Simply Setup Qnap as single Disk at first time Installation.After Login device, go to Disk Managment -> Volume Managment and press which RAID you want to setup and just press Which RAID building you want to setup.

2 – Choose HDD’s you want to add RAID. At this screenshot I choose my first 1 Tb HDD and my second 3 TB HDD to build RAID 1. I I complete setup, My total RAID 1 size will be 1 TB, and dont make a mistake like this.

3 – Now, while creating New folder, just choose which RAID or HDD you want your datas.

Does Qnap Performance change if I build different RAID systems?

Yes, it change. Check my test Results;

Qnap Ts -459 P II with 3.6.0 Firmware. I use 26 x Qnap firmware images which size is around 41 mb – 129 Mb. I use Teracopy software to calculate performance. First disk block is Single Disk, and second is RAID 0

Qnap single disk upload speed: 49 MB/S and completes at 43.seconds

Raid 0 upload speed : 57 Mb/S and completes at 37 seconds.

Also I create 2 diffetent ISCSI blocks on Single & RAID 0 Block.

Single Disk Upload speed: 45 MB/S and completes at 47.seconds

Raid 0 Upload Speed: 46 Mb/S and completes at 46 seconds.

VI – Questions About Qnap RAID Capacity Expansion;

QNAP NAS supports a disk volume of larger than 16TB. To use these models with QNAP NAS, please upgrade the NAS firmware to v3.4.0 or later. A disk volume of less than 16TB of storage can only be expanded to maximum 16TB by online RAID capacity expansion or adding hard drives. Online RAID capacity expansion and adding hard drives are not supported for a disk volume of over 16TB.

I have 3 HDD and plan to buy a new one a few weeks later. Can I add that new HDD to my RAID without loosing data?

Yes, you can setup RAID with 3 HDDs, and than Add one more HDD to Qnap and expand your RAID with adding this HDD witout loosing data with Qnap’s “Add Hard Drive” Feature.

You can add new HDD to expand capacity till your total size doesnt more than 16 TB!

What if I setup Qnap with 1 TB HDDs, and need more capacity in future, can I change them with 3 TB HDD’s?

Yes, you can do this Qnap Expand capacity feature. You can expand your RAID capacity till your total size doesnt more than 16 TB!

VII – My 3 TB HDDs size seems 750 Gb;

Just upgrade your device firmware to 3.7.2. Also Ts-509 series doesnt support 3 TB HDD’s and identify as 750 Gb.

.

VIII – Qnap couldnt recognize one of my HDD;

Your HDD maybe dead or there might be a problem on that HDD slot.

If You’r installing Qnap first time, just change that HDD slot with another one and check if problem still continues on the same port. If Problem still exist, shut down Qnap, plug out HDD’s, and when Qnap request to plug HDD, plug different HDD to that port.

If you already have an installed system, Plug a new HDD (not the same) on that slot and check if problem exist in a few days again or not.

If problem still exist after changing HDDs, contact with Qnap support team

IX – My Qnap recognize HDD size as 0 MB;

It ‘s HDD or Firmware problem. If only 1 HDD seems like 0 mb size, that HDD maybe dead. Just plug it to another computer and check if its working or not.

Also this maybe Qnap firmware problem. example for NVR devices with old firmware, if you plug 3 TB HDD, Qnap identify it as 0 mb, so Update Qnap firmware

X – Thing You Should Know After Installation / My Advices

Rule 1 : Dont Plug out any HDD while Qnap is working. If device failes or becomes unreachable, Dont change Any HDD slot, or Plug out any HDD on working device with hoping device works again! (of course Qnap works Hot Plug, and you can change broken / infected HDD while device is working.)

Rule 2 : There is number on every disk tray. This HDD trays doesnt contain data, but always use Right disk tray on Right disk slot! Sometimes some costumers making grand mistakes just like changing HDD’s slots with hoping device works again and than they forget which HDD was on Which slot. Use this protection against this kind of costumers.

Rule 3 : Always keep device firmware Updated, but stay away beginin firmwares (just like 3.5.0 / 3.6.0 / 3.7.0) if your datas are important and cannot be risked.

specially stay away from 3.2.x firmware, there is something wrong with this firmware and its more than 1 year old. Upgrade firmware urgently if you have any of this firmware.

Rule 4 : Dont Restart Qnap while firmware update, or you may damage to device firmware. Fix’ing this may cost a few hours

Rule 5 : Always backup your system configration. After creating your users or AD entegration, go to Administration -> Backup / Restore Configration and take your conf backup.

Rule 6 : Open Network Recycle Bin option agains your clients possible accidenlty deleted files. Also activate Antivirus option for possable virus infection alert.

Rule 7 : Check your system log files for possable errrors or early warnings.

Rule 8 : Always take double backup. Buy a second Qnap, ar at least use external device backup feature, or Free cloud Backup features.

Rule 9 : Dont Plug HDD’s on Working Qnap. (I want to repeat again)

XI – QNAP NAS Offical Frequently Asked Questions – First-time Installation & Setup

Q. What’s the default username and password?

A. Default user name: administrator or admin ( depending on the NAS model ) Password: admin Q. Why the administrator password cannot be reset after pressing the reset button?

A. If the option “Enable configuration reset switch” is not enabled in Hardware Settings of System Tools, administrator password will not be restored when you press the reset button. In such case, you have to contact QNAP Support.

Q. I forgot my IP address setting, how can I find the IP address of the QNAP NAS?

A. For Windows users, please use the Install Quick Install Wizard/QNAP Finder to find the IP address of the Turbo Station. For Mac users, please use QFinder.

Q. Can I install an old HDD with my data into a QNAP NAS?

A.If you have important data on this HDD, then please back up your data on the HDD before installing the HDD in a QNAP NAS. To achieve the Hot-Swap capability, QNAP NAS automatically partitions the newly inserted HDD into 4 partitions, and all the data on the HDD will be gone. In other words, you can install any SATA HDDs in a QNAP NAS, but the data will be cleared if they are not previously used with a QNAP NAS.

Q. What should be done when the administration page cannot be opened?

A. 1. Check if the IP address is the same as the one displayed on the LCD panel. For NAS models without LCD panel, please refer to 2 to 4.

2. Clear the cookies & cache in IE browser, or remove Proxy settings and try again.

3. Restart NAS. 4. Reset network configuration (IP: 169.254.100.100) and administrator password to default by pressing the reset button of the machine

Q. How do I access Turbo Station if I do not have a DHCP server?

A. If your network has no DHCP Server, Turbo Station will use the default IP 169.254.100.100. You can access Turbo Station via this IP address. However, you PC’s

IP should be in the same subnet. For example, 169.254.100.101.

Q. Why can’t the NAS initialize the HDDs?

A. There are several troubleshooting methods.

1. Please check your Finder and system firmware if they are the latest versions.

2. If you did initialize and failed with Finder, please try initializing via webpage. And vice versa.

3. Press & hold the reset button for 4 seconds. Connect to NAS from your PC (in DHCP:169.254.100.100) directly via Ethernet cable and try to initialize again.

4. Boot the system without HDD. After the two beep sounds, use Finder or Web Installation to locate your NAS, then hot plug-in your HDD to start initialization.

5. Use your PC to format HDD first, then try to initialize the HDD by NAS again.

6. If you still have problem with this issue, you may refer to our HDD compatibility list. (http://www.qnap.com/pro_compatibility.asp) Or please contact our Online Support. (http://www.qnap.com/onlinesupport.asp)

Q. Why can’t my PC connect to the NAS? A. Windows XP SP1 with Internet Firewall enabled will not allow the Quick Install Wizard to find the NAS Device during the discovery process. The Internet Firewall must be momentarily disabled for the Quick Install Wizard to find the NAS Device properly. Once the Shortcut icons are created on the Desktop, the Internet Firewall settings can be re-enabled. In Windows XP SP2 the Internet Firewall does not need to be disabled. However, a popup message will appear when running the Quick Install Wizard. Agree to the popup message to continue with the detection process. If you cannot find your NAS using QNAP Finder or type the NAS IP directly, please follow these trouble shooting methods:

Step 1. Check the LAN LED if it is flashing. [YES] — Go to step 2 [NO] — Check your LAN cable connection.

Step 2. Check the Status LED(same as Power LED in some models) if it’s in steady green. [Yes] — Go to step 3

[No] — If flashing RED or flashing RED/GREEN, the system is not initialized or the hard drive(s) is not ready. If a reset (Step 3) or reboot does not solve your problem, then please re-install the firmware again (Step 4).

Step 3. Reset NAS by pressing the reset button for 3-4 seconds (on the back)–This will clear the account and network settings (back to DHCP and the admin user name and password is: admin/admin). After the two beep sounds, try to locate your NAS again with Finder or via Http://NAS_IP:8080. (If you directly connect the NAS to a PC, then NAS IP is 169.254.100.100:8080) [YES] — Problem solved. [NO] — Go to Step 4

Step 4. If you still cannot find NAS from QNAP Finder: power off your NAS, take out all Hard Disks, reboot the NAS. Check to see if you can hear 2 beeps (about 2 minutes) [YES] — Your NAS hardware is fine. That is: After the two beep sounds, plug-in all the HDDs and initialize system(format) then try QNAP Finder again. [NO] — The hardware or FLASH memory of the NAS may be damaged. Please contact your local reseller or our technical support for further assistance.

Q. What happens if I press the reset button of NAS?

A. When you press and hold the reset button for about 3 seconds on NAS, a beep sound will be heard. The following settings are reset to default: a. System admin password: admin or administrator b. Network Settings/ TCP/IP Configuration: Obtain IP address settings automatically via DHCP c. Network Settings/ TCP/IP Configuration: Disable Jumbo Frame d. Network Setting/ System Port Management: 8080 (system service port for TS-xx9 series) e. System Tools/ IP Filter: Allow all connections

Q. Is there a newer firmware available for the NAS Device? Do I need to install that?

A. Check the QNAP download page. http://qnap.com/download.asp If you see an available firmware, you may need to download it and install it. Please verify first which version you have and then compare the release date. There are 2

ways to check which version you have: 1. go to the WebUI of your NAS Device, the firmware version of your NAS is shown on bottom.

Q. I have installed and followed all the instructions, but I still cannot run the setup for the NAS Device.

A. You may need to RESET the device and then run the Quick Install Wizard /QNAP Finder again. For the best result, make sure you wait until the NAS Device is fully booted. When you see that the POWER LED and the LAN LED are both ON, and not blinking, then the NAS Device has completed its boot up process.

Q. What is the IP address of my NAS?

A. If your NAS and PC are connected to the same router, enable DHCP on NAS and you should be able to access the server. To set a fixed IP for NAS, make sure the subnet mask, default gateway, and the DNS server settings of your NAS and PC are the same. If you connect the NAS directly or there is no DHCP server on the network, The NAS will use 169.254.100.100 as its IP address. Please configure your PC to the same IP subnet, for example, 169.254.100.101.

Q. What does the “Reset” function do in the system administration?

A. The “Reset” function on [System Administration] -> [System Reset] is designed to reset all settings of NAS to default. When you press Reset on this page, all drive data, user accounts, network shares and system settings are cleared and restored to default. Please make sure you have backed up all the important data and system settings before resetting the NAS.

Q. What’s the limitation of the username and password setting?

A. The following information is required to create a new user: User name: The user name must not exceed 32 characters. It is case-insensitive and can contain double-byte characters, such as Chinese, Japanese, and Korean except: ” / \ [ ] : ; | = , + * ? < > ` ‘ Password: The password is case-sensitive and can be 16 characters long at maximum. It is recommended to use a password of at least 6 characters.

Q. What’s the limitation on the length of the server name?

A. The server name can be 14 characters long at maximum, which can contain alphabets, numbers and hyphen (-). The server does not accept names with space, period (.), or names in pure numbers.

Q. Can I use Unicode character in password? A. No, for password, only English alphabets and numbers are supported. You can use Unicode characters for user name only

An IP address is a fascinating product of modern computer technology designed to allow one computer (or other digital device) to communicate with another via the Internet. IP addresses allow the location of literally billions of digital devices that are connected to the Internet to be pinpointed and differentiated from other devices. In the same sense that someone needs your mailing address to send you a letter, a remote computer needs your IP address to communicate with your computer.

“IP” stands for Internet Protocol, so an IP address is an Internet Protocol address. What does that mean? An Internet Protocol is a set of rules that govern Internet activity and facilitate completion of a variety of actions on the World Wide Web. Therefore an Internet Protocol address is part of the systematically laid out interconnected grid that governs online communication by identifying both initiating devices and various Internet destinations, thereby making two-way communication possible.

An IP address consists of four numbers, each of which contains one to three digits, with a single dot (.) separating each number or set of digits. Each of the four numbers can range from 0 to 255. Here’s an example of what an IP address might look like: 78.125.0.209. This innocuous-looking group of four numbers is the key that empowers you and me to send and retrieve data over our Internet connections, ensuring that our messages, as well as our requests for data and the data we’ve requested, will reach their correct Internet destinations. Without this numeric protocol, sending and receiving data over the World Wide Web would be impossible.

IP addresses can be either static or dynamic. Static IP addresses never change. They serve as a permanent Internet address and provide a simple and reliable way for remote computers to contact you. Static IP addresses reveal such information as the continent, country, region, and city in which a computer is located; the ISP (Internet Service Provider) that services that particular computer; and such technical information as the precise latitude and longitude of the country, as well as the locale, of the computer. Many websites provide IP address look-up services to their visitors, free of charge. If you’re curious about your own IP address, you can locate these websites by performing a Google search.

Dynamic IP addresses are temporary and are assigned each time a computer accesses the Internet. They are, in effect, borrowed from a pool of IP addresses that are shared among various computers. Since a limited number of static IP addresses are available, many ISPs reserve a portion of their assigned addresses for sharing among their subscribers in this way. This lowers costs and allows them to service far more subscribers than they otherwise could.

Static IP addresses are generally preferable for such uses as VOIP (Voice over Internet Protocol), online gaming, or any other purpose where users need to make it easy for other computers to locate and connect to them. Easy access can also be facilitated when using a dynamic IP address through the use of a dynamic DNS service, which enables other computers to find you even though you may be using a temporary, one-time IP address. This often entails an extra charge, however, so check with your ISP.

Static IP addresses are considered somewhat less secure than dynamic IP addresses, since they are easier to track for data mining purposes. However, following safe Internet practices can help mitigate this potential problem and keep your computer secure no matter what type of IP address you use.

from : http://whatismyipaddress.com/ip-address/

What is Cat 5 cable?

Short for Category 5, network cabling that consists of four twisted pairs of copper wire terminated by RJ45 connectors. Cat-5 cabling supports frequencies up to 100 MHz and speeds up to 1000 Mbps. It can be used for ATM, token ring, 1000Base-T, 100Base-T, and 10Base-T networking.

Computers hooked up to LAN s are connected using Cat-5 cables, so if you’re on a LAN, most likely the cable running out of the back of your PC is Category 5.

What is a Network Switch?

To understand basic networking, you first need to answer the question, “What is a network switch?”

Most business networks today use switches to connect computers, printers and servers within a building or campus. A switch serves as a controller, enabling networked devices to talk to each other efficiently. Through information sharing and resource allocation, switches save businesses money and increase employee productivity.

What is a Network Switch: Unmanaged Switches

An unmanaged switch works right out of the box. It’s not designed to be configured, so you don’t have to worry about installing or setting it up correctly. Unmanaged switches have less network capacity than managed switches. You’ll usually find unmanaged switches in home networking equipment.

What is a Network Switch: Managed Switches

A managed network switch is configurable, offering greater flexibility and capacity than an unmanaged switch. You can monitor and adjust a managed switch locally or remotely, to give you greater network control.

What is a Network Switch versus a Router?

Switches create a network. Routers connect networks. A router links computers to the Internet, so users can share the connection. A router acts as a dispatcher, choosing the best path for information to travel so it’s received quickly.

From : http://www.cisco.com/cisco/web/solutions/small_business/resource_center/articles/connect_employees_and_offices/what_is_a_network_switch/index.html

What is Hard Disk (HDD)

What is a Hard Disk Drive?:

The hard disk drive (HDD) is the main, and usually largest, data storage device in a computer. The operating system, software titles and most other files are stored in the hard disk drive.

The Hard Disk Drive is Also Known As:

HDD (abbreviation), hard drive, hard disk, fixed drive, fixed disk, fixed disk drive

From : http://pcsupport.about.com/od/componentprofiles/p/p_hdd.htm

What is Firewall?

A firewall can either be software-based or hardware-based and is used to help keep a network secure. Its primary objective is to control the incoming and outgoing network traffic by analyzing the data packets and determining whether it should be allowed through or not, based on a predetermined rule set. A network’s firewall builds a bridge between an internal network that is assumed to be secure and trusted, and another network, usually an external (inter)network, such as the Internet, that is not assumed to be secure and trusted