Qnap Kendisini Aradabir Rastgele Tekrar Başlatıyor, Nasıl Problemi Çözebilirim?

1 – Check if your RAID got no problem,

Sometimes a broken HDD cause this kind of Random restart problem.. so be sure there is no broken HDD on your RAID

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2 – Check your UPS is in compatibility list

Sometimes an incompatible UPS cause Qnap restart itself.. remove UPS if its connected

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3 – Try to change firmware

Sometimes a new released firmware cause this kind of problem, so downgrade your firmware to earlier version if this problem exist after firmware upgrade

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4 -Change your Fan Speed from Automatic to Manual 

Sometimes High-Head cause this problem, so for test, change fan speed from automatic smart fan to manual-high speed fan

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5 – Try a Memort Test

Sometimes an incompatible RAM may cause this error, so please start a RAM Test;

Memory Test

 

This page will detail how to run a full test of the NAS memory using the Memtest86+ utility.

This procedure only applies to NAS models with Intel CPU.

Memory Test SOP for x86-based NAS

Applied QNAP NAS models

TS-x39 Series, TS-x59 Series, TS-x69 Series, TS-509, TS-809, TS-809U

Instructions for Performing the Memory Test

A. How to create a Memtest USB boot disk.


1. Go to http://www.memtest.org/#downiso and download the latest “Auto-installer for USB Key” file

2. Plug a USB flash drive to your PC and run the Memtest Auto-Installer to create a bootable USB

B. How to use the Memtest USB boot disk to test the NAS memory


1. Power off the NAS.

2. Remove all the hard disks.
Remove HDDs.jpg

3. Connect the NAS with a VGA monitor, USB keyboard, and the bootable USB disk.

Monitor&Keyboard.jpg

4. Power on the NAS and press F11 key repeatedly.

Pressing button F11.jpg

5. Select the USB flash drive as your boot device. If you didn’t the menu and the system continues to process with the command line mode, please reboot the NAS and repeat the step 4.
[NOTE]: If there are two USB devices, don’t select “USB DISK MODULE PMAP”.
Select USB drive.jpg

6. The memory test will begin automatically.

Memory OK.jpg

Memory Test SOP for TS-x79, TS-x70 Series, TS-451+ NAS

Applied QNAP NAS models

TS-x79 Series, TS-x70 Series, TS-451+

Instructions for Performing the Memory Test

A. How to create a Memtest USB boot disk.


  1. Go to http://www.memtest.org/#downiso and download the latest “Auto-installer for USB Key” file.
  2. Extract the zip file to the folder you downloaded it to.
  3. Plug a USB flash drive to your PC and run the Memtest Auto-Installer file extracted from the step above to create a bootable USB

B. How to use the Memtest USB boot disk to test the NAS memory


1. Power off the NAS.
2. Remove all the hard disks.
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3. Connect the NAS with a VGA monitor, USB keyboard, and the bootable USB disk.

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4. Power on the NAS and press the <DEL> or <F2> key when you see the message to enter setup.

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5. You will enter the BIOS Setup. Press the right arrow key to navigate to the Boot settings screen, and select “Hard Drive BBS Priorities”

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6. Select “Boot Option #1″
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7. Select “Generic USB Flash Disk” or similar name showing your USB disk
[NOTE]: If there are two USB devices, don’t select “USB DISK MODULE PMAP”. Similar for TS-451+, except you have to change boot order to specify USB flash first by using +/- keys. DON’T select UEFI USB flash device.
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8. Press <F4> and select “Yes” to save and exit. On TS-451+. press <F10> to save and exit.

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9. The memory test will begin automatically

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